Security Center
Resource Bank is serious about protecting your personal information. We will never ask for your personal information via email. We always require a User ID and Password when you log in, and we are committed to using encryption for all your online transactions. Don't let down your guard, protecting yourself online starts with knowing how to prevent fraud. Please review the links below to learn more keeping your information safe.
SecurLOCK® Communicate
Confirm your account activity! Your debit card is now
equipped with a new enhanced fraud alert service called SecurLOCK®. You
will receive a text and/or emails asking you to confirm if suspicious
purchases are valid or not. We will ONLY ask you to verify if you did make
the purchase(s) or not, we will not ask for account or personal
information. Please make sure your contact information is up to date with
Resource Bank so you can benefit from SecurLOCK® Communicate fraud service.
From
.com to .bank – a more secure approach
Corporate Account Takeover (CATO)
- Understand Corporate Account Takeover (CATO)
- Download the 2020 CATO Training Handouts
- Watch the 2020 CATO Training Webinar
- Tips to Combat Small Business Fraud
Cybersecurity Tips
Additional Information for Your Business
Fraud: Protect Yourself
Identity Theft & Phishing
- Report Suspicious Activity
1.877.IDTHEFT (1.877.438.4338) - Learn More about Protecting Yourself
Report a Lost or Stolen Card
RB ATM/Visa® Debit Card
1.800.500.1044, 24/7
MasterCard® Credit Card
1.800.854.7642, 24/7
Visa® Credit Card
1.888.295.5540, 24/7
Call RB Customer Support
985.801.0150, during business hours
Additional Resources
- FDIC.gov
- FTC.gov
- OnlineOnGuard.gov
- Better Business Bureau
- Report Suspicious Activity
1.877.IDTHEFT
(1.877.438.4338)