Cash Management Services are designed to help businesses efficiently control cash flow and balances. Online access to each service is assigned individually to approved users and requires dual-authentication for an additional security layer. It’s time to reduce your expenses associated with issuing paper checks and let us help create solutions to keep your business on the fast track to success. Your focus is business; our business is you.
Automated Clearing House (ACH) Credit allows for a convenient way to process payroll via direct deposit, reimburse employee expenses, and pay vendor invoices.
Resource Online Banking is enabled to process Electronic Federal Tax Payments (EFTPS) so you can electronically pay your federal taxes.
ACH Debits allow for direct withdrawals by electronically debiting funds from other businesses or consumer accounts. You can collect one-time or reoccurring payments.
Take control of what is coming in and out of your account from external sources. ACH Block & Filter is an anti-fraud service that monitors ACH activity and allows authorized payments to process and block transactions not authorized. This product enables you to:
Set dollar limits (both specific and ranges) by filtering merchants/vendors/customers that are trying to debit or credit your account through ACH;
Completely block ACH debits and credits from hitting your accounts, including electronically converted checks.
Allows users to import National Automated Clearing House (NACHA) files for either ACH credit or ACH debit items.
When you need to send or receive money quickly, a wire transfer might be the right tool for the job. Online wire transfers are fast, reliable, and securely processed through multi-factor authentication. Resource Bank offers both Commercial and Consumer online wire transfer request services at a reduced cost. Learn More
ACH Credit (payroll, reimbursements, etc.) files need to be entered and approved for processing two banking days prior to effective date.
ACH Debit files need to be entered and approved for processing one banking day prior to effective date.
Holidays are not considered a business day when scheduling your ACH files effective date.
Always ensure you have sufficient lead time for your ACH file processing. An additional business day for file delivery lead time should be added when the holiday falls between the file send date and the effective date.
There are some days that Resource Bank observes as holidays in addition to the Federal Reserve holidays. View Resource Bank holiday closures.
How does it work?
Cash Management services are a suite of online tools for commercial users, designed to efficiently process the collection of receivables, control disbursements or payments, reconcile accounts, provide balance information, and manage cash flow. Access to each service is assigned individually to authorized users.
How do you keep my business’ data safe?
Our Intrusion Detection system (IDS) identifies unauthorized access by monitoring patterns of activities presumed to be malicious. The system performs automated risk analysis and alerts. We also offer several fraud protection services that can be added to your business accounts.
All Cash Management users are required to have multi-factor authentication on their business login. Users must utilize our security token dual-authentication feature to use at log in. The options available include a hard token or soft token (phone app).
If you ever suspect suspicious activity, please contact the RB Cash Management Department at 985.801.0120 or send a secure mobile banking message.
What tools can I use to monitor my account activity?
We recommend setting up customizable Security Alerts. Alerts can be sent via text or email when a(n):
Online transaction approval is requested
Online transfer is processed for over a certain amount
External transfer is processed for over a certain amount
ACH batch is approved for over a certain amount
Wire transfer is approved for over a certain amount
Wire transfer beneficiary information is updated/created
ACH receiver information is updated/created
Access ID and Passcode changes
Security Q&A changes
Email, address, or telephone number change requests
How quickly do batches take to process?
Our batch processing cutoff time is 4:00 pm CST, Monday – Friday. During onboarding we will walk you through the batch process and when funds will be credited or debited from your account.
What if I want to transfer my business accounts from another financial institution?
Business Banking is a top priority for our institution. During onboarding you will work with your Account Officer and one of our Cash Management Specialists to help transition your accounts to our institution and answer any questions that you might have.
What is meant by “auto-populated” batch information?
You can create a template for wire transfers or copy a previous ACH batch.
When creating a wire template, you have the option to create a template that will auto-populate sender & beneficiary information for future requests. This saves you time from re-entering information for frequently sent wires. You have the option to decided what fields can be edited on the template.
For ACH Batches you can copy a previously sent batch to auto-populate account information. You have the option to edit any fields that you would like to adjust.
How do approvals work?
During the onboarding process we will discuss the process and options for establishing wire & batch approval privileges.
The final step in creation of certain types of transactions (like ACH batches, EFTPS batches, and wire transfers) is to approve the transaction. The user that creates the transaction may be able to approve the transaction directly. If the transaction creator lacks approval privileges, the creator can request approval, which must be completed by a user with approval privileges.
Resource Bank commercial clients can drop off large coin deposits in bulk for further processing through an armored car service. You have the choice to bring the bagged coin to a Resource Bank or to contract service with an armored car vendor independently. The deposit transaction costs are charged to your bank account at Resource Bank monthly.
This product is most suited for Vending Machine Operators, Coin Collection Companies, Amusement and Entertainment Companies, or other large coin collection entities.
Reduce mail processing and deposit delays when receivables are mailed directly to a dedicated Post Office Box for pickup and processing by Resource Bank. Small Business or Commercial Packages are available; our experts can help determine the service package fit to accommodate your needs.
Users access Lockbox services via a secure client portal login. The RB Web Lockbox Portal will allow you to quickly and easily view and manage checks and document images, plus these additional features:
Retrieve Reports
Extract Files into Accounts Receivable System
Download Files
Perform Research Easily
Improve Cash Flow - Deposit payments faster, providing you with usable cash.
Electronic Imaging - All checks and remittance documents are full images with easy-to-use online retrieval.
Reduce Cost - Lockbox reduces clerical labor costs and workload by eliminating in-house payment processing and deposit preparation while providing an external audit control.
How does a lockbox service work?
A post office box is assigned to each lockbox account. The service includes daily pickup from the post office. Our Banking Operations Department processes all payments and documentation. Once files have been completed for the day, an email notification is sent. At that time, the client can retrieve all images of lockbox documentation processed through the RB Web Lockbox Portal.
What type of business is ideal for RB Lockbox?
Businesses such as law firms, medical offices, apartment complexes, utility companies, and any other business which accepts mail-in coupons and invoices benefit from this service.
What happens to my payment information once processed?
Resource Bank will securely retain all checks and original documentation for up to 90 days.
What if my business is located outside Southeast Louisiana?
Resource Bank can provide lockbox services to any bank client, regardless of geographical area within the continental U.S.
How long does it take to get set-up?
We review each situation for a custom proposal. We work diligently with you to get your lockbox set up as quickly and efficiently as possible.
Also known as remote deposit capture, RPM works through a secure web based program that will directly deposit batches of checks into your Resource Bank RPM checking account. The desktop check processing scanner connects to a computer at your place of business to achieve the following:
EXTEND YOUR BANKING HOURS
Check deposits can be made after traditional banking hours and on weekends.
REDUCED DEPOSIT PREPARATION COSTS
Manual deposit preparation time is reduced. Eliminates the need to drive to the bank. File storage is reduced to digital images.
CONSOLIDATE YOUR ACCOUNTS
You can streamline your business accounts. Regional or nationwide deposits can be made into a single account. RPM can access an unlimited number of accounts with like ownership.
Transportation costs are eliminated.
REDUCED RISK OF FRAUD
Accelerated check clearing times allow return items to be identified sooner than ever before.
RPM Checking Account
$100 minimum to open
Free Internet Banking Features
Variable earnings credit on the average collected balance is applied against monthly fees and service charges.
See if your business qualifies and request a demo through your account officer.
Speak to Cash Management Support during business
hours: 985.801.0120
Positive Pay is a fraud prevention tool that systematically compares checks presented for payment against issued check files. This feature will notify you when items did not pass the Positive Pay system and need a decision. You have the option to:
Pay
Return
Return as Fraud
Pay with a different amount, if there are discrepancies.
Benefits of Positive Pay
Protects Your Business from Fraud
Billions are lost yearly due to check fraud as criminal organizations primarily target commercial businesses. If you are writing checks, this gives you an extra layer of fraud protection and control if an item is paid or returned if it isn't an issued file.
Simple to Use
Manually enter your issued items or import an Issued Items file. The system reports exceptions on the next business day. You can view the exceptions, enter an Item Decision for each check number, and submit those decisions for proper exception handling.
Contact your Account Officer or Cash Management Support to sign up for Positive Pay today.
Call Cash Management Support985.801.0120 | Available during business hours
Email Cash Management Support
Please DO NOT send sensitive personal or financial information such as account numbers, SSN or PIN numbers using this email. Please log in to Online Banking and use the secure messaging system to send us a secure email.
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Resource Bank can provide your business with a comprehensive, web-based suite of payroll and human resources services. We've partnered with Netchex, a local Payroll Specialist, to help you easily manage employee information and simplify your entire payroll process from "punch-in" to "paycheck".
Make sure to say "I was referred from Resource Bank," or contact your account officer so we can facilitate the process for you.
Web based integrated solution for Payroll, Tax Administration, Human Resources, Time and Attendance, Benefits administration and COBRA administration.
Personal and accountable service by giving each client a dedicated customer service rep.
Employee empowerment by allowing employees to enroll in benefits online, PTO request, view check history and W2.