Bank from here, there, and everywhere with digital services from Resource Bank. Online Banking offers popular features that make managing your accounts easy, convenient, and secure. If you're looking for all the latest and greatest in online banking, we've got you covered 24/7.

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You can retrieve account history for up to two years of information. We offer various file type options, and downloads are compatible with QuickBooks©, Quicken©, Microsoft Money©, etc.

Transfer funds between your authorized Online Banking accounts. You can schedule single, multiple, or reoccurring transfers and set up transfer templates for future use.

Deposit images (images of your checks, money orders, remote deposits) are available to view in Online Banking. You have access to view images of your deposited items, no matter how you made your deposit.

Resource Bank understands the importance of keeping your information safe online. Dual authentication is an extra layer of protection used to ensure online account security beyond just a Access ID and Passcode. Users can request hard or soft tokens. For your protection, some services required additional authentication to access.

Bank-to-bank EXTERNAL TRANSFERS make sending money to and from your checking and savings accounts easy, no matter where your cash is.

Move your money from your accounts at other banks into your primary bank account in just a few clicks. It's easy, saves time, and eliminates the need for checks. With External Transfers, your money is always within easy reach – so you can be ready for whatever life has in store. Just log in to your online banking account to get started.

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If you forget your passcode, you can use the “Forgot Passcode” link on the login module of our website or app. You will need to verify your account and contact information to generate a temporary passcode as part of the four-step process. You can also change your passcode inside of Online Banking using the Services & Settings page.

See payment history and payoff amount. Make payments via Account Transfers from a Resource Bank deposit account to your Resource Bank loan balance. You can also sign up your loan for eStatements.

You need a safe and convenient way to stay on top of your account activity. "Notify Me" allows you to set account alerts to be received either by email or text*. You can place alerts in any of the following categories:

  • Account Activity – Notification when specific activity types have occurred on an account or have exceeded the customer's set thresholds.

  • Messaging – Notification when messages are sent to your Online/Mobile Banking Inbox.

  • Security – Notification when security-related changes have been made - e.g., contact information is updated, or when certain banking operations have been completed - e.g., a bill payment has been made.

*Text message fees may apply; check with your carrier for details. Text messages are sent at two different intervals each day as operations are processed. You can expect to receive texts at 8 am or 3 pm, depending on the type of alert you have selected.

You can use our shortcut to reorder checks for your account directly. Personal and business options are available.

View Quick Links for a fast and easy way to sign up for new digital services or modify your existing digital services.

One-click will alert our team so that your order can be processed timely.

Send secure messages and file attachments through Online Banking directly to Resource Bank Customer Service. Never send personal information via an unsecured email.

Keeping track of your expenses doesn't have to be overwhelming. You can categorize account activity to track spending habits and create budgets easily. My Spending for personal users offers enhanced auto-categorization and budgeting features.

It is imperative your banking profile is kept up-to-date. You can validate or change your phone number, email, or mailing address. For security, a Resource Bank sends a verification email of any contact information changes.

The QuickBooks Web Connector (QBWC) is an application that enables Resource Bank to exchange data with QuickBooks Desktop products. This integration is offered by Resource Bank but hosted and supported via your QuickBooks/Quicken account. Visit Inuit.

When you need to send or receive money quickly, a wire transfer might be the right tool for the job. Online wire transfers are fast, reliable, and securely processed through multi-factor authentication. Resource Bank offers both Commercial and Consumer online wire transfer request services at reduced costs than in-branch wire transfer requests. Learn More

If you are new to online banking, you can enroll right from the Resource Bank website or directly from the RB Mobile App. Simply click Enroll, or Business Enroll, and follow the guided steps to set up your account for digital access.

  • What do I need to enroll for Online Banking?

  • You must have an account with us, and you must have a secure Internet connection. Our Online Banking system currently is best viewed with the latest versions of Internet Explorer and Firefox. Your browser must also be SSL compliant with 256 bit encryption.

  • What if I forgot my passcode?

  • If you forget your passcode, you can use the “Forgot Passcode” link on the login module of our website or app. You will need to verify your account and contact information to generate a temporary passcode as part of the four-step process. You can also change your passcode inside of Online Banking using the Services & Settings page.

  • What if I encounter a problem with Enrollment or my credentials?

  • Contact RB Customer Support: 985.801.0150 to help unlock your credentials or answer questions you may have regarding Enrollment.

It's eco-friendly, safe, secure, and more convenient than receiving paper statements by mail. An Electronic Statement (eStatement) looks exactly like your paper statement, but it's online. Stop sifting through pages and pages of transactions.

Resource Bank will send you an email notification the day your account statement is available. Simply log in to Online Banking* to view your monthly account or loan statement.

Benefits of eStatements:

  • Eco-friendly...save trees by not having your statement printed on paper.

  • Reduce Clutter...your eStatements won't take up valuable file cabinet space.

  • File retention...your eStatements are available to retrieve and download for up to two years.

  • Protect your identity...your paper mail is more likely to be compromised than your digital account. Anyone can open an envelope, but your access id and passcode are needed to view secure web eStatements.

Here's how to sign up:

  1. Log in to Online Banking.

  2. Expand the Services & Settings tab.

  3. Under the Preferences box, click View Statements and toggle through your accounts.

  4. Follow instructions to retrieve your confirmation code.

  5. Verify your email.

  6. Submit your request.

*eStatements are only viewable in Online Banking and are not available via RB Mobile.

Your daily routine puts enough demands on your life. Keeping track of your finances shouldn't be one of them. Manage life's little – and big - expenses with convenience, thanks to Bill Pay features from Resource Bank.

  • View and pay your bills any time, any day, from anywhere in the world without a stamp.
  • Schedule one-time, future, or recurring bill payments, free of charge.*
  • View up to two years of payment history.
  • Many major billers offer online eBills. Simultaneously view and pay your bill securely.

*Third party fees may apply.

Many billers are pre-loaded into our Online Banking portal and are integrated with our Electronic Bill Presentment feature (eBills). Bill Pay will notify you via an email alert when your ebill is available to view online. You can also use our Auto-Pay feature to pay your eBills automatically.

  • How does Bill Pay work?

  • Think of Bill Pay as a digital checkbook. Once service is established, you can add payees to your accounts by providing information about the person or company you want to pay. You will be asked for information such as:

    • Company Name

    • Account Number

    • Mailing Address

    • Phone Number

    We will withdraw the money from your account and send the payment to the payee. You may schedule one-time, occasional, or recurring payments to be paid right away or a date in the future.

    We send your payment electronically when possible. If a person or company cannot receive payments electronically, we will print a check and mail it for you. Payments go out based on the acceptance capabilities of the company or person you want to pay.

  • Which accounts are eligible?

  • Bill Pay is available for personal checking, business checking, and Health Savings Accounts. High School Checking and Savings Accounts are not eligible.

  • How do I sign up?

  • You will be given the opportunity to enroll in Bill Pay when you enroll in Online Banking. If you choose not to enroll in Bill Pay at that time, you can add Bill Pay at any time.

    • Log in to Online Banking
    • Click on the All Services & Settings tab under the Welcome menu
    • Select Modify account access under Preferences
    • Select the Action button next to the account you wish to enroll for Bill Pay
    • Click the Edit link
    • Select the radio button Basic with Bill Pay and click the Submit button.
    • Click the Confirm button for the request to be submitted to Resource Bank

    Resource Bank will review your request and verify that you have the proper authority to access the account. If the account is approved for Bill Pay service, you will be granted access within two business days. Please note, for account security, we may remove this service without notice after 90 days of inactivity.

  • What is the cost for Bill Pay?

  • Resource Bank provides this service fee-free payment delivery dates. If you require a payment to be expedited, we do offer a rush delivery option for a small fee.

  • When I add a new payee, do I have to wait before making the first payment?

  • No. When you add a payee to the Online Banking payee database, the payee is immediately available to schedule a payment. You must schedule your payment at least five business days before the scheduled payment due date.

  • Is there a limit on the number of payees I have?

  • No, there is no limit on the number of payees you can load into the system.

  • Can I see my payment history?

  • Yes. You can pull history for up to 24 months of activity on any payee you have created.

  • How are payments made?

  • When scheduling your payment, you tell us the amount and the due date of the payment for the payee. You must schedule payments at least five business days in advance of the payment due date. Payment is sent either by check or sent electronically to ensure the payee receives it by the due date. The payment amounts are scheduled to deduct from your account on the payment due date.

  • How far in advance should I schedule payments?

  • You must schedule your payments at least five business days before the payment due date. If your payment due date is less than five business days away when scheduling your payment, you may still make your payment using the service, but you will be responsible for any late fees that may be assessed by the payee if not received by the payment due date.

  • Do I have to pay someone during business hours?

  • No, this service is available 24/7. You can schedule payments in advance of the due date.

  • When are payments processed?

  • Payments are processed each business day. Any payments scheduled on a non-business day (Saturday, Sunday, and bank/federal holidays) will be issued the next business day. If payment is sent electronically, the money is typically delivered in one to three business days. If payees are unable to receive electronic payments, it can take three to five business days.

  • What if the payee does not receive my payment? Who pays any late fees?

  • We have a payment guarantee. Resource Bank will be responsible for any late payment related charges up to $50.00 should a payment post after its due date, as long as the payment was scheduled by you at least five business days before the payment due date.

  • How does the electronic bill presentment (eBills) feature work?

  • Payees can send bills to you electronically to the Online Bill Pay service. You will be advised if a payee can send eBills when you add the payee to your payee list. With eBills, you can opt-out to receive an email notification when your bill is available online. You can also use the Auto-Pay feature to pay your eBills automatically - you can even set a maximum amount limit. Please note, eBills are only available via Online Banking and are not viewable in RB Mobile.

  • Can my Bill Pay service be cancelled/removed?

  • Yes. As part of our account security procedures, we may remove this service without notice after 90 days of inactivity or in instances of excessive overdrawn account history.

  • What if I encounter a problem with Bill Pay?

  • Contact RB Customer Support: 985.801.0150 or send a secure message via online or mobile banking. A response will be provided during banking hours.

The My Spending tab gives you ways to monitor spending from your digital accounts to manage your money better. Using My Spending, you can quickly see how much you have spent over time and where your money is going. You can even set up alerts to notify you when your spending begins to exceed the limits that you have specified.

  • How does My Spending work?

  • My Spending analyzes all of your transactions and automatically categorizes them for you. The My Spending feature allows you to view your spending in specific categories, set spending limits & alerts, and view your monthly spending in all categories.

    The auto-categorization feature automatically categorizes your transactions so that you don’t have to.

  • How does My Spending know what category to assign to my expenses?

  • Automatic categorization of each transaction and clean, understandable transaction descriptions are now available throughout your Digital Banking experience. And if you feel the transaction belongs in another category or the description is incorrect – click and categorize it or modify the description – the system will learn your preferences over time. Not to worry about any expenses that don’t fit nicely into the new categories, as you can still add up to 15 of your custom categories to meet your specific needs.

  • What do I do if I notice a transaction has been added to the wrong category?

  • In examining your spending transactions, you might want to change the category from what the system automatically assigns to something more appropriate. There isn’t a limit to the number of times you can change the category.

    For example, you might change a transaction at Acme Deli from “Restaurants” to “Groceries,” depending on what the spending was at that location.

    To do this, click the transaction’s category in the listing, then select the desired category from the drop-down list that appears. The re-categorized transaction stays on the page until you refresh the page or navigate away and return. Any other dependent information (such as averages) updates immediately.

  • How often can I change my categories?

  • You can change your categories as often as you would like.

  • How quickly will my transactions be categorized?

  • Transactions are automatically categorized when they post to your account.

  • What are limits?

  • Limits allow you to see spending limits on specific categories and your overall spending to keep a better watch on your finances and adjust your spending habits more effectively. You control the dollar amount of your limits based on your monthly budget.

  • What happens if I go over my limits? Will my card decline?

  • The My Spending limits do not impact the actual funds in your account. Limits are just a budgeting tool. If you spend money that is over your set limit and still have funds in your account, the funds will still debit from the account. Limits will not prevent your account from being overdrawn.

  • Can I watch more than three categories?

  • No, at this time, you can only set spending alerts for three categories. You can change and modify those whenever you please.

  • What if I encounter a problem with My Spending?

  • Contact RB Customer Support: 985.801.0150 or send a secure message via online or mobile banking. A response will be provided during banking hours.

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